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Frequently Asked Questions

Floret Shop & Shipping Questions

Do you ship internationally?

Floret can ship seeds and products internationally, however, it is important to note that it can take up to a month for your order to arrive and it may be subject to additional duties, taxes and other fees, depending on your country and the contents of your order.

As per our Terms & ConditionsFloret LLC is not responsible for confiscated items, delayed orders, duties or taxes. When your order arrives, the customs service, or other government agency of your country, may charge you a fee. Floret LLC is not responsible for these charges and has no control over additional fees.

We can ship seeds to the following countries:

EU countries except Sweden
Australia (50 packet limit)
Canada
China
Iceland
Switzerland
United Kingdom

If your country is not on the list above, we are prohibited by law to ship seeds to you.

We ship products to the following countries:

EU countries except Sweden
Australia
Canada
China
Iceland
Mexico
New Zealand
Switzerland
United Kingdom

Information on what can be shipped internationally can be found at the bottom of each product description. Please note that due to export restrictions we are NOT able to ship dahlia tubers, bulbs, corms and nicotiana/flowering tobacco outside of the United States. If you put any of these items in your cart you will be unable to check out.

When will my order be shipped?

Most orders ship within 3-4 business days. Please note that early January is our busiest time of the year and it may take us up to 2 weeks to process your order. The Floret Team is working as fast as they can to get our seeds and other goodies shipped to gardeners around the world. Thanks in advance for your patience while we prepare your order.

 

Can I change my order?

Once an order has been placed, we cannot add or subtract items. If you want additional items not included in your original order, please place a new order. We are unable to combine separately placed orders.

Do you ship to Canada?

Yes! We now have the ability to take Canadian orders for seeds and products through our online shop.

Please note that due to export restrictions we are NOT able to ship dahlia tubers, bulbs, corms, and nicotiana/flowering tobacco to Canada. If you put any of these items in your cart you will be unable to check out.

Do you charge sales tax?

We are required by law to charge sales tax on all orders shipped to Washington.

Can I place my order by phone?

Sorry, but as a small family business we only accept orders via our website at this time.

When will you offer dahlias for sale?

We are taking a break from selling dahlias in order to build up our mother stock of tubers and to improve the process for our customers and our farm crew. Learn more about our decision.

In the meantime, we compiled a list of our favorite suppliers so that our customers can get their dahlia fix from alternate sources. View list of dahlia suppliers.

Where can I find the dahlias you previously offered?

Our list of favorite dahlia suppliers is now available. View the top dahlia sources for 2019.

When will products marked "Coming Soon" be available?

Floret Seeds marked as “Coming Soon” are currently out of stock or on backorder.

Please use the “email when available” feature to be notified when items have been re-stocked.

Will products marked as "Sold Out" be available again?

Bulbs (tulips, narcissus, ranunculus, anemones and specialty bulbs) that are currently marked “sold out” are sold out for the season. Our next bulb sale will be in the autumn of 2019.

Gift Collections & Calendars are sold out for the year and will not be re-stocked in the Floret Shop, but you can find our 2019 Daily Planner and 2019 Wall Calendar on Amazon.

Seeds (single variety packets) that are currently marked as “sold out” are sold out for the season.

Dahlias are unavailable this season. We plan to offer dahlia tubers in the autumn of 2019. Although we are not offering dahlias for sale at this time, we chose not to delete the listings, as there are a number of external websites that link to our site for information and many fellow dahlia lovers use our photos to help them identify their flowers.

Tools & Supplies will be re-stocked as soon as we receive additional inventory. Dates vary by product.

Please use the “email when available” feature to be notified when items have been re-stocked.

Where can I buy your flowers? Do you ship cut flowers?

Thank you for your interest in our flowers. At this time we aren’t offering cut flowers for sale, as we’re moving the farm to seed production and trial research. We highly recommend you search our Farmer Florist Collective to find someone in your area that can supply you with seasonal blooms.

When will tulips, narcissus, ranunculus, anemones and other bulbs be available?

Our tulips, narcissus and other spring-flowering bulbs are available exclusively online in the autumn. Floret’s 2018 Fall Bulb Sale started September 24th and most varieties sold out the first day. Be sure to sign up for our mailing list to get more information about our annual sale.

Note: Floret dahlias are unavailable this season. We hope to offer dahlia tubers in late autumn 2019.

Do you have a printed catalog?

Sorry, but we do not have a printed catalog.  All of our seeds and supplies are featured and available exclusively online.

Do you have gift certificates available?

YES!  We now have gift cards available in increments of $25. Shop gift cards here.

Can I order wholesale seeds?

We are offering wholesale seeds exclusively to a very limited number of retail stores and are unable to accommodate additional requests at this time.

Who did the botanical drawings for your seed packets?

The stunning illustrations that grace the Floret seed packets were lovingly created by farmer and artist Nina Sajeske. Nina is a gem of a human being and we can’t recommend working with her highly enough!

Are your seeds organic?

While we do not offer any treated or GMO varieties, our seeds are NOT certified organic. Both Uprising Organic Seeds and Johnny’s Selected Seeds carry a wide range of certified organic seeds.

How should I store my Floret Seeds if I do not plant them all right away?

Store your seeds in a cool, dark and dry place that no pests can get to (insects, rodents and other critters love to eat seeds). As long as they stay cool and dry, your seeds will keep just fine for a year or two.

 

Farm & Growing Related Questions

How do you grow your {ranunculus, anemones, dahlias, sweet peas, etc.}?

We love helping gardeners and flower farmers grow great cut flowers and have dedicated a large section of the BLOG and website to sharing tips and techniques for growing various varieties. Check out the RESOURCES section of the website and be sure to use the search box on the BLOG to see if your question has been covered in a past post. We’ve also created detailed how-to’s with photos for the following varieties:

If you still can’t find an answer, you may post your question within the comments section of the BLOG and we will do our best to provide a short answer there. While we appreciate the very kind notes and excellent questions from fellow flower farmers, our team is small and we receive hundreds of emails each week, so while we would love to be able to respond personally to each one, it’s just not possible at this time. Thank you for understanding.

How do I determine my growing zone?

To find your hardiness zone please see the USDA hardiness zone map.  If you live outside of the U.S., please consult plantmaps.com

Is the farm open to the public? Can I come for a quick visit or take some photos?

The farm is also the Benzakein family home and is therefore closed to the public. Thank you in advance for understanding.

How did you get your start flower farming?

It all started with two rows of sweet peas… get the whole story here:  How I Became a Flower Farmer.

Do you offer any internships or have any positions available?

With an established staff, we do not offer internships or work trades. But our friends at Triple Wren Farms in Ferndale offer internship opportunities each season. Scroll to the bottom of their homepage for details. Other internship opportunities are available through the ATTRA Sustainable Farming Internship website or Worldwide Opportunities on Organic Farms.

How big is your farm?

For the first 10+ years, we grew our flowers on just 2 tiny acres acres. By maximizing every square inch, we grow and harvest an incredible amount of flowers from this small plot. City dwellers and new growers take heart. You can start a thriving flower farm on even the smallest piece of land. In October 2017, we we had the incredible opportunity to purchase the farm adjacent to ours. Read more here.

Floret Workshop & Mini Course Questions

When will you be announcing details for the next Floret Online Workshop?

We offer the Floret Online Workshop just once per year, so if you’d like to study small-scale flower farming with us, please be sure to sign up to be notified of the registration period over on our Workshop page.  Enrollment for the 2019 Floret Online Workshop is now closed. We will open registration for our 2020 workshop in the autumn of 2019.

Will you be hosting any on-farm workshops?

With a new book in the works and a new farm property to tend, we do not plan to host any on-farm workshops in 2019. All of our teaching efforts will be focused on the 2019 Floret Online Workshop.  You can learn more about the Future of Floret Workshops here.

When is your next free mini course?
Floret offers a free mini course 1-2 times each year. We have concluded our 2018 Cut Flower Garden Summer and Fall Mini Course and have not yet announced dates for 2019 offerings. Please sign up for our newsletter to be notified about future courses.
Where are the links for past mini course videos?

Our Summer and Fall Mini Course videos are available seasonally and are viewable for a limited time only. Please sign up for our newsletter to be notified about future courses and workshops.

I am enrolled in the Floret Online Workshop. Where can I find the login page?

You can login to the Floret Online Workshop here.

Where can I find the Floret Online Workshop FAQ page?

If you are registered in the 2018 or 2019 workshop, you can find answers to all of the most frequently asked questions about the Floret Online Workshop here.

Photography & Website Content Questions

What kind of camera do you use? What are your favorite photography resources?

We currently use a Canon 6D and our favorite lenses are 50mm 1.4 and 35 mm 1.4. All of our gear is purchased from B&H Photography.

It was a game changer for us to take the Eyes Open Creative Photography E-Course from Erin Little. You end the class feeling really comfortable with your camera and a solid understanding of photography basics. Our skills have skyrocketed since taking Erin’s course.

Can I use your photos?

Floret LLC retains the legal copyright and ownership of these images. It is illegal to crop, modify, scan, and reproduce artwork in any manner without our written permission. The federal copyright law protects copyright of these images. When using images on the internet or any social media sites, proper credits with link backs must be included on every image.

Please do not take any images from our blog, website or social media channels without permission. Thank you!

Do you ever feature products, write reviews or accept guest blog posts?

All of our content, posts, and product reviews currently are created by the Floret Team. We do not offer promoted posts or market products for affiliates and do not have any plans to change that in the future.

How do I update my Farmer-Florist Collective directory listing?

To edit your Farmer-Florist Collective listing, simply sign in to your Floret account and then revise your information on the Account Details page.

How do I sign up for your newsletter?

Sign up for our newsletter here.

Floret Book Questions

Are you available for speaking engagements at garden clubs or other events?

With a new book in the works and a new farm property to tend, Erin’s public speaking availability is extremely limited and she is not booking any new events in 2018 or early 2019.

What other books or resources do you recommend for people just starting out?

Here’s our list of best books for beginning or aspiring farmer-florists. You can also review a roundup and releases of recent releases here.  To access over 30 articles that Erin has written on flower farming visit Growing for Market. The Association of Specialty Cut Flower Growers (ASCFG) is an amazing organization filled with flower farmers from around the world. Tell them Floret sent you!

 

Wedding & Event Flower Questions

Do you offer wedding flowers?

We are not taking on any weddings at this time, but highly recommend Sarah at Triple Wren Farms in Ferndale who offers both full service and a la carte wedding flowers. We also recommend Kelly Sullivan at Botanique, in Seattle. Kelly  offers locally-sourced wedding flowers, often featuring blooms from her urban cutting garden.

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