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Frequently Asked Questions

Many of the most commonly asked questions we receive are answered here.  If you don’t find what you’re looking for, please refer to our contact us page.

Dahlia Tuber Questions

When will dahlia tubers be shipped?

Dahlias will ship in early April to protect them from potential cold damage. If you placed an order with us in January, you will receive a confirmation email from us once your tubers are ready to be shipped.

Can you ship my dahlia tubers early?

Sorry, but we cannot accommodate requests to ship dahlias before April 1st in order to protect the tubers from cold damage during transit.  Dahlias cannot be combined with other orders.

How many dahlia tubers are in each package?

Each package contains one tuber. At the end of the season, your plant will produce many more tubers that you can lift, divide and store for even more plants next season!

Can you ship my paper goods with my bulbs/tubers?

Sorry, but in order to protect products from damage, we ship calendars, planners & paper goods separately from bulbs and tubers.

What if I can’t plant my dahlia tubers right away?

If you’re not ready to plant your tubers yet, you can store them in the bag they are delivered in, just be sure to open the bag for ventilation. Keep them in a cool spot that doesn’t freeze until proper planting time in your area. To get a jump on the season, you can also pot up your tubers and grow them in a bright, warm spot until it’s time to plant them outside.

Why don’t all of my tubers look the same?

You may notice that some of your tubers look a little different than others. If you’re an experienced dahlia grower, the difference in appearance will likely be noticable.

Part of our dahlia crop was grown from tuber divisions and part of it was grown from cuttings. Both types will perform equally well, flower abundantly, and produce plenty of tubers for you in the fall.

How do I tell which variety is which?

Each dahlia tuber will have the name of the variety stamped directly on it. If the name is difficult to read, gently wipe off the peat moss dust with a damp paper towel.  

My tubers are starting to sprout. Is this okay?

It’s very normal for your tubers to have already begun sprouting and this will not affect the growth of your plants. When it’s planting time, simply trim the new growth back to 1-2 inches before tucking them into the ground.

Some of my tubers are a little wrinkly and squishy. Will they still grow?

Yes, they should grow just fine. The wrinkling is a sign of dehydration, so you’ll want to get them in the ground, or if it’s too cold to plant them outside, pot them up as soon as possible. This will stop any further dehydration and promote active growth.

I pulled my tubers out of storage and there is a little mold on them. Will they be okay?

Yes, they will. Not to worry. If there is excess condensation in the bag during storage, you’ll oftentimes find a little bit of blue/grey mold on the neck. This won’t affect growth at all.

What material are the tubers packed in?

Vermiculite

Why is one of the varieties on my order slip marked with a highlighter?

If your order slip is marked in highlighter, it means that you were issued a refund for that highlighted dahlia variety. Please check your inbox, as you should have received a separate email on March 23rd with additional details about the refund.

When is your next dahlia tuber sale?

Dahlia tubers will be offered for sale in December 2018.

They typically sell out right away, so be sure to sign up for our mailing list to be notified of our annual dahlia sale.

 

Floret Shop & Shipping Questions

When will items marked as "coming soon" or "sold out" be restocked?

Products marked as “Coming Soon” will be available later the same season. Be sure to click the “Notify Me” button on any “Coming Soon” product that you are interested in and you will receive an email when it’s back in stock.

Products that are listed as “Sold Out” will NOT be restocked this season.

Note: Tulips, Narcissus and other spring-flowering bulbs are available exclusively in the fall. They typically sell out right away, so be sure to sign up for our mailing list to be notified of our fall bulb sale.

Dahlia tubers will be offered for sale in December 2018.

Why are so many products already marked as "sold out"?

The response to our most recent sale has been beyond our expectations and many products, especially dahlias, sold out immediately.

Also, please note that some of the products offered in previous years simply are unavailable this year and also are marked as “sold out.” We chose not to delete the product entirely, as there are a number of external websites that link to our site for information. Plus, we know that some customers use our photos to help them identify their flowers.

Can I change my order?

Once an order has been placed, we cannot add or subtract items. If you want additional items not included in your original order, please place a new order. We are unable to combine separately placed orders.

Can I place my order by phone?

Sorry, but as a small family business we only accept orders via our website at this time.

How will my order be shipped and how quickly will it go out?

All orders ship via USPS, First Class or Priority Mail. Most orders ship within 3-4 business days unless otherwise noted in the product description and should arrive to you within a week. We ship Monday-Thursday. Orders placed Friday-Sunday will ship out the following week. We are unable to expedite orders at this time.

Do you have a printed catalog?

Sorry, but we do not have a printed catalog.  All of our seeds and supplies are featured and available exclusively online.

Do you ship to Canada?

Yes! We now have the ability to take Canadian orders for seeds and products through our online shop.

Please note that due to export restrictions we are NOT able to ship dahlia tubers, bulbs, corms, and nicotiana/flowering tobacco to Canada. If you put any of these items in your cart you will be unable to check out.

Do you ship internationally?

We can ship most seed varieties and products internationally.

We ship seeds to the following countries:

All countries in the EU
Australia (50 packet limit)
Canada
Iceland
Switzerland
United Kingdom

If your country is not on the list above, we are prohibited by law to ship seeds to you.

We ship products to the following countries:

All countries in the EU
Australia
Canada
Iceland
Mexico
New Zealand
Switzerland
United Kingdom

Information on what can be shipped internationally can be found at the bottom of each product description. Please note that due to export restrictions we are NOT able to ship dahlia tubers, bulbs, corms and nicotiana/flowering tobacco outside of the United States.  If you put any of these items in your cart you will be unable to check out.

Floret LLC is not responsible for confiscated items, delayed orders, duties or taxes. When your order arrives, the customs service, or other government agency of your country, may charge you a fee. Floret LLC is not responsible for these charges and has no control over additional fees.

Do you ship your cut flowers?

No, we do not ship our flowers. We explored that potential opportunity, but decided to expand our flower farm business in alternate ways. We encourage you to find seasonal flowers through a flower farm or floral designer listed on Floret’s Farmer-Florist Collective or via ASCFG or Slow Flowers.

Do you charge sales tax?

We are required by law to charge sales tax on all orders shipped to Washington

Do you have gift certificates available?

YES!  We now have gift cards available in increments of $25. Shop gift cards here.

Can I order wholesale seeds?

We are offering wholesale seeds exclusively to a very limited number of retail stores and are unable to accommodate additional requests at this time.

Who did the botanical drawings for your seed packets?

The stunning illustrations that grace the Floret seed packets were lovingly created by farmer and artist Nina Sajeske. Nina is a gem of a human being and we can’t recommend working with her highly enough!

Are your seeds organic?

While we do not offer any treated or GMO varieties, our seeds are NOT certified organic. Both Uprising Organic Seeds and Johnny’s Selected Seeds carry a wide range of certified organic seeds.

How should I store my Floret Seeds if I do not plant them all right away?

Store your seeds in a cool, dark and dry place that no pests can get to (insects, rodents and other critters love to eat seeds). As long as they stay cool and dry, your seeds will keep just fine for a year or two.

 

Farm & Growing Related Questions

Is the farm open to the public? Can I come for a quick visit or take some photos?

The farm is also the Benzakein family home and is therefore closed to the public. Thank you in advance for understanding.

How did you get your start flower farming?

It all started with two rows of sweet peas… get the whole story here:  How I Became a Flower Farmer.

Do you offer any internships or have any positions available?

With an established staff, we do not offer internships or work trades. But our friends at Triple Wren Farms in Ferndale offer internship opportunities each season. Scroll to the bottom of their homepage for details. Other internship opportunities are available through the ATTRA Sustainable Farming Internship website or Worldwide Opportunities on Organic Farms.

How do you grow your {dahlias, sweet peas, ranunculus, etc.}?

We love helping gardeners and flower farmers grow great cut flowers and have dedicated a large section of the BLOG and website to sharing tips and techniques for growing various varieties. Check out the RESOURCES section of the website and be sure to use the search box on the BLOG to see if your question has been covered in a past post. We’ve also created detailed how-to’s with photos for the following varieties:

If you still can’t find an answer, you may post your question within the comments section of the BLOG and we will do our best to provide a short answer there. While we appreciate the very kind notes and excellent questions from fellow flower farmers, our team is small and we receive hundreds of emails each week, so while we would love to be able to respond personally to each one, it’s just not possible at this time. Thank you for understanding.

How big is your farm?

For the first 10+ years, we grew our flowers on just 2 tiny acres acres. By maximizing every square inch, we grow and harvest an incredible amount of flowers from this small plot. City dwellers and new growers take heart. You can start a thriving flower farm on even the smallest piece of land.  In October 2017, we we had the incredible opportunity to purchase the farm adjacent to ours. Read more here.

Floret Workshop Questions

When will you be announcing details for your next workshops?

Registration for the 2018 Floret Online Workshop is now closed and we will not be hosting any on-farm workshops in the near future. We plan to open enrollment in our 2019 Floret Online Workshop in the autumn of 2018. Learn more about the Future of Floret Workshops here.

I am enrolled in the 2018 Floret Online Workshop. Where can I find the login page?

You can login to the Floret Online Workshop here.

Where can I find the Floret Online Workshop FAQ page?

If you are registered in the 2018 workshop, you can find answers to all of the most frequently asked questions about the Floret Online Workshop here.

Photography & Website Content Questions

What kind of camera do you use? What are your favorite photography resources?

We currently use a Canon 6D and our favorite lenses are 50mm 1.4 and 35 mm 1.4. All of our gear is purchased from B&H Photography.

It was a game changer for us to take the Eyes Open Creative Photography E-Course from Erin Little. You end the class feeling really comfortable with your camera and a solid understanding of photography basics. Our skills have skyrocketed since taking Erin’s course.

Can I use your photos?

Floret LLC retains the legal copyright and ownership of these images. It is illegal to crop, modify, scan, and reproduce artwork in any manner without our written permission. The federal copyright law protects copyright of these images. When using images on the internet or any social media sites, proper credits with link backs must be included on every image.

Please do not take any images from our blog, website or social media channels without permission. Thank you!

Do you ever feature products, write reviews or accept guest blog posts?

All of our content, posts, and product reviews currently are created by the Floret Team. We do not offer promoted posts or market products for affiliates and do not have any plans to change that in the future.

How do I update my Farmer-Florist Collective directory listing?

To edit your Farmer-Florist Collective listing, simply sign in to your Floret account and then revise your information on the Account Details page.

How do I sign up for your newsletter?

Sign up for our newsletter here.

Floret Book Questions

Are you available for speaking engagements at garden clubs or other events?

All  book-related events are posted on the Book page of our website. Erin’s public speaking availability is extremely limited and she is not taking on any new events.

What other books or resources do you recommend for people just starting out?

Here’s our list of best books for beginning or aspiring farmer-florists. You can also review a roundup and releases of recent releases here.  To access over 30 articles that Erin has written on flower farming visit Growing for Market. The Association of Specialty Cut Flower Growers (ASCFG) is an amazing organization filled with flower farmers from around the world. Tell them Floret sent you!

 

Wedding & Event Flower Questions

Will you do my wedding flowers?

We are not taking on any weddings at this time, but highly recommend Sarah at Triple Wren Farms in Ferndale who offers both full service and a la carte wedding flowers. We also recommend Kelly Sullivan at Botanique, in Seattle. Kelly  offers locally-sourced wedding flowers, often featuring blooms from her urban cutting garden.

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