Terms & Conditions
We want you to be completely happy with everything you order from Floret. If for any reason you are unsatisfied with one of our products or services, please contact us right away. For product-related issues, please send us a photo of your damaged item or packaging and a detailed description of your concerns. Please send all order and shop related inquiries to [email protected]
Shop Terms & Conditions
Tools & Supplies
Due to their custom nature, our tools and supplies are non-refundable unless your order arrives damaged or incorrect. If items are damaged in transit or you receive an incorrect order, we will replace them immediately.
All of the seeds we offer in our shop are of the highest quality and are frequently tested to ensure excellent germination. We guarantee that our seeds will grow and thrive. For best results, please read Seed Starting 101 in our RESOURCE section and follow the detailed growing instructions included with your order.
We have found that many seed starting problems can be remedied by setting up a proper seed starting area before sowing any seeds. Having high quality potting soil, adequate light, and consistent temperature is critical to seed starting success.
If your seeds do not perform after following our detailed instructions, please contact us immediately and we will happily send you replacement seed if available, or refund the purchase price. Our guarantee is limited to the purchase price of the seed only; shipping costs are nonrefundable. Floret LLC is not liable for any damage or loss resulting from crop failure. Reports must be made within 2 weeks of discovering the problem and within 1 year of purchase.
We guarantee that our dahlias will grow and are true to name. We are not responsible for weather, rodent, animal damage, or poor customer care. For best results, follow the detailed growing instructions included with your tubers. Your dahlias should sprout through the soil within 3-5 weeks from planting. If they fail to sprout within 6 weeks of planting, please notify us immediately. Problems must be reported by August 15th of the year they were ordered. Replacement tubers will be sent out the following spring. Our guarantee is limited to the purchase price of the tubers only; shipping costs are nonrefundable. Floret LLC is not liable for any damage or loss resulting from crop failure. Reports must be made within 2 weeks of discovering the problem and within 1 year of purchase.
Bulbs & Corms
We guarantee that our bulbs and corms will grow and are true to name. We are not responsible for weather, rodent, animal damage or poor customer care. Please follow the detailed growing instructions outlined on our RESOURCES page for best success.
Ranunculus and anemones require extra special care and must be given a protected environment in order to grow and thrive. It is extremely important that you follow the detailed growing instructions outlined on our RESOURCES page for best success. Due to their tender nature, we do not offer replacements or refunds on anemone and ranunculus corms.
Workshop Terms & Conditions
I understand that by making a full or partial workshop payment, I am committing to the selected workshop during the chosen time period. I also understand that due to high demand for this workshop, Floret LLC does not offer full or partial refunds once payment is made. I have read and understand Floret LLC’s Terms and Conditions as follows:
Basis of Sale
We do our very best to accurately set expectations for each Floret LLC workshop on our web site. Prior to purchase, it is each participant’s responsibility to carefully review the workshop descriptions, including descriptions of who the workshop is and is not appropriate for.
Payment is collected by PayPal at time of purchase. Your purchase of the workshop is not secured until Floret LLC receives confirmation of payment from PayPal.
Credit & Refund Policy
We understand that plans change and encourage our workshop participants to think carefully about their purchase before committing to a workshop. Floret LLC is not able to offer refunds for workshops after the date of purchase or credit for future workshops. Floret LLC may make exceptions to this policy in extenuating circumstances at Floret LLC’s sole discretion. Workshops are not transferable from the purchaser to any other person or between dates.
If Floret LLC must cancel a workshop for any reason, Floret LLC will refund each participant the full amount of the ticket price. Floret LLC is not liable for travel, lodging, or other expenses associated with attending a workshop. While workshop cancellation is unlikely, we strongly encourage participants to purchase travel insurance to protect themselves.
Floret LLC reserves the right to decline workshop admission to prospective participants. Floret LLC also reserves the right to ask participants to leave the workshops at any time its sole discretion.
Limitation of Liability
Floret LLC assumes no responsibility or liability in connection with services of any accommodations proprietor or service, dining establishment, or travel service. While we make recommendations to our participants, each participant is solely responsible for their own experiences therein.
While highly unlikely, Floret LLC reserves the right to change the dates or times of its workshops for any reason.
Floret LLC assumes no responsibility for third party damages, including loss of tickets, personal articles, or any additional expenses due to travel delays.
Participants agree and understand that there are inherent risks involved with participating in the Floret LLC workshops, including but not limited to: weather related illness or injury, injuries from falling or tripping, injuries from use of floral tools and supplies, injury due to wild animals, allergies, and other risks. Participants agree that under no circumstances will Floret LLC be liable to any participant for any direct or indirect damages including, but not limited, to lost profits or personal injury. Participants will agree to the terms of Floret LLC’s Waiver of Liability before attending the workshops.