Over the the past few months, the team and I have poured so much time and effort into working through all the pieces and parts to opening up the registration for our 2016 workshops. We wanted to give plenty of notice so that everyone would be aware of registration and have plenty of time to plan. We wanted to offer the scholarships before (versus after) registration opened this year. Plus we made a ton of other little tweaks behind the scenes to improve and expand the workshops for our participants.
Then– like many of you–we waited with anxious anticipation until the clock struck 8 on Saturday morning. Just two minutes into the launch and our best laid plans flew right out the door. The inbox went from 5, to 50, to 148 and kept climbing rapidly for the rest of the day. It left all of us speechless and short of breath. The crush of site visitors seemed to have been too much for our shopping cart and our server and it crashed.
To those that were frustrated by the process, I want to offer you my sincerest apologies. Believe me, I shared your frustrations. Times 10. Times 100. It was a tough weekend for everyone involved. Our little team especially.
To those of you that patiently waited while we scrambled to figure out a back-up system to handle registrations, I want to express my heartfelt gratitude. To those of you who sent encouraging notes and supportive comments, you can’t imagine how uplifting they were. The outpouring of support in the midst of the tech crisis was unbelievably encouraging.
We had no idea the response would be this great for our 2016 offerings. We filled every seat in a matter of hours and had to open up two more dates to accommodate the overflowing waiting list. We’re still working our way through it, trying to make more dreams happen, but sadly there just aren’t enough spots for everyone who wants to attend.
If you are still on the waiting list, you will be hearing back from us by mid week at the latest. If you aren’t on the list, but want to be, I’m sorry to say, we are unable to add any more names at this time.
Never in my wildest dreams did I imagine this happening. All I can say is THANK YOU!
A huge shout out to our office manager, Jill, who handled the nightmarish situation with such grace and humor. For ten hours straight on Saturday, she worked her way through the unending flood of email that poured in, all while juggling two little kiddos and hundreds of texts and calls from the rest of the team. I am still in awe and how she juggled it all.