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Frequently Asked Questions

Many of the most commonly asked questions we receive are answered here.  If you don’t find what you’re looking for, please refer to our contact us page.

Shipping & Floret Shop Questions

When will you have more dahlias, seeds, calendars and other products in stock?

SPRING FLOWERING BULBS:  Available online on October 9, 2017.
FLORET CALENDARS & PLANNERS: Available online on October 9, 2017.
HOLIDAY OFFERINGS & SPECIAL SEED COLLECTIONS: Special selections of Floret’s own sweet pea seeds organized by color palette plus specially packaged collections of hardy annual seeds will be available online on November 20, 2017
COMPLETE LINE OF FLORET SEEDS & DAHLIAS:  Our 2018 line of Floret Seeds which includes more than 100 different varieties will be available online starting January 2, 2018.  Dahlia tubers may be purchased starting January 2nd and will be shipped in April 2018 to avoid damage from extreme temperatures during transit.

Note:  Calendars, planners & paper goods ship separately from bulbs and tubers.

Can I change my order?

Once an order has been placed, we cannot add or subtract items. If you want additional items not included in your original order, please place a new order. We are unable to combine separately placed orders.

Can I place my order by phone?

Sorry, but as a small family business we only accept orders via our website at this time.

How will my order be shipped and how quickly will it go out?

All orders ship via USPS, First Class or Priority Mail. Most orders ship within 3-4 business days unless otherwise noted in the product description and should arrive to you within a week. We ship Monday-Thursday. Orders placed Friday-Sunday will ship out the following week. We are unable to expedite orders at this time.

Can you ship my dahlia tubers early?

To protect from cold damage during transit, we ship our dahlias in early April. Sorry, but we cannot accommodate requests to ship before April 1st. Dahlias cannot be combined with other orders and ship separately in the spring.

Can you ship my paper goods with my bulbs/tubers?

Sorry, but in order to protect products from damage, we ship calendars, planners & paper goods separately from bulbs and tubers.

Do you have a printed catalog?

Sorry, but we do not have a printed catalog.  All of our seeds and supplies are featured and available exclusively online.

Do you ship to Canada?

Yes! We now have the ability to take Canadian orders for seeds and products through our online shop.

Please note that due to export restrictions we are NOT able to ship dahlia tubers, bulbs, corms, and nicotiana/flowering tobacco to Canada. If you put any of these items in your cart you will be unable to check out.

Do you ship internationally?

We can ship most seed varieties and many of our products internationally.

We ship seeds to the following countries:

All countries in the EU
Australia (50 packet limit)
Canada
Iceland
Switzerland
United Kingdom

We ship products to the following countries:

All countries in the EU
Australia
Canada
Iceland
Mexico
New Zealand
Switzerland
United Kingdom

If your country is not on the list above, we are prohibited by law to ship seeds to you.

Information on what can be shipped internationally can be found at the bottom of each product description. Please note that due to export restrictions we are NOT able to ship dahlia tubers, bulbs, corms and nicotiana/flowering tobacco outside of the United States. If you put any of these items in your cart you will be unable to check out.

Floret LLC is not responsible for confiscated items, delayed orders, duties or taxes. When your order arrives, the customs service, or other government agency of your country, may charge you a fee. Floret LLC is not responsible for these charges and has no control over additional fees.

Do you ship your cut flowers?

No, we do not ship our flowers. We explored that potential opportunity, but decided to expand our flower farm business in alternate ways. We encourage you to find seasonal flowers through a flower farm or floral designer listed on Floret’s Farmer-Florist Collective or via ASCFG or Slow Flowers.

Do you charge sales tax?

We are required by law to charge sales tax on all orders shipped to Washington

Do you have gift certificates available?

Unfortunately, we do not have gift certificates available at this time, but we plan to offer them in the future.

Can I order wholesale seeds?

We are offering wholesale seeds exclusively to a very limited number of retail stores and are unable to accommodate additional requests at this time.

We do offer volume discounts for customers who would like seed packets to give away at workshops or for weddings and showers. To qualify for 20% off the retail price, volume orders require a minimum of 100 packets and varieties are limited. Email [email protected] with the specifics of your event.

Who did the botanical drawings for your seed packets?

The stunning illustrations that grace the Floret seed packets were lovingly created by farmer and artist Nina Sajeske. Nina is a gem of a human being and we can’t recommend working with her highly enough!

Are your seeds organic?

While we do not offer any treated or GMO varieties, our seeds are NOT certified organic. Both Uprising Organic Seeds and Johnny’s Selected Seeds carry a wide range of certified organic seeds.

Farm & Growing Related Questions

Is the farm open to the public? Can I come for a quick visit or take some photos?

The farm is also the Benzakein family home and is therefore closed to the public. Thank you in advance for understanding.

How did you get your start flower farming?

It all started with two rows of sweet peas… get the whole story here:  How I Became a Flower Farmer.

Do you offer any internships or have any positions available?

With an established staff, we do not offer internships or work trades. But our friends at Triple Wren Farms in Ferndale offer internship opportunities each season. Scroll to the bottom of their homepage for details. Other internship opportunities are available through the ATTRA Sustainable Farming Internship website or Worldwide Opportunities on Organic Farms.

How do you grow your {dahlias, sweet peas, ranunculus, etc.}?

We love helping gardeners and flower farmers grow great cut flowers and have dedicated a large section of the BLOG and website to sharing tips and techniques for growing various varieties. Check out the RESOURCES section of the website and be sure to use the search box on the BLOG to see if your question has been covered in a past post. We’ve also created detailed how-to’s with photos for the following varieties:

If you still can’t find an answer, you may post your question within the comments section of the BLOG and we will do our best to provide a short answer there. While we appreciate the very kind notes and excellent questions from fellow flower farmers, our team is small and we receive hundreds of emails each week, so while we would love to be able to respond personally to each one, it’s just not possible at this time. Thank you for understanding.

How big is your farm?

Super tiny! Just 2 acres. By maximizing every square inch, we grow and harvest an incredible amount of flowers from this small plot. City dwellers and new growers take heart. You can start a thriving flower farm on even the smallest piece of land.

Floret Workshop Questions

When will you be announcing details for your next workshops?

Our 2017 workshops are sold out – we are blown away by the interest! Sorry, but we will not be offering additional workshops in 2017 or opening up a waitlist for classes. Instead we’ve carved out time to work on an exciting educational resource that will have a broader reach. To be the first to learn about our workshops and classes sign up for our NEWSLETTER.

Photography & Website Content Questions

What kind of camera do you use? What are your favorite photography resources?

We currently use a Canon 6D and our favorite lenses are 50mm 1.4 and 35 mm 1.4. All of our gear is purchased from B&H Photography.

It was a game changer for us to take the Eyes Open Creative Photography E-Course from Erin Little. You end the class feeling really comfortable with your camera and a solid understanding of photography basics. Our skills have skyrocketed since taking Erin’s course.

Can I use your photos?

Floret LLC retains the legal copyright and ownership of these images. It is illegal to crop, modify, scan, and reproduce artwork in any manner without our written permission. The federal copyright law protects copyright of these images. When using images on the internet or any social media sites, proper credits with link backs must be included on every image.

Please do not take any images from our blog, website or social media channels without permission. Thank you!

Do you ever feature products, write reviews or accept guest blog posts?

All of our content, posts, and product reviews currently are created by the Floret Team. We do not offer promoted posts or market products for affiliates and do not have any plans to change that in the future.

How do I update my Farmer-Florist Collective directory listing?

To edit your Farmer-Florist Collective listing, simply sign in to your Floret account and then revise your information on the Account Details page.

How do I sign up for your newsletter?

Sign up for our newsletter here.

Floret Book Questions

Are you available for speaking engagements at garden clubs or other events?

All  book-related events are posted on the Book page of our website. Erin’s public speaking availability in 2017 is extremely limited and she is not taking on any new events.

What other books or resources do you recommend for people just starting out?

Here’s our list of best books for beginning or aspiring farmer-florists. You can also review a roundup and releases of recent releases here.  To access over 30 articles that Erin has written on flower farming visit Growing for Market. The Association of Specialty Cut Flower Growers (ASCFG) is an amazing organization filled with flower farmers from around the world. Tell them Floret sent you!

 

Wedding & Event Flower Questions

Will you do my wedding flowers?

We are not taking on any weddings in 2017, but have two wonderful ladies that we highly recommend. Sarah at Triple Wren Farms in Ferndale offers both full service and a la carte wedding flowers. She’s a joy to work with and grows some of the prettiest flowers around. Kelly Sullivan, owner of Botanique, is based in Seattle and offers locally-sourced wedding flowers, often featuring blooms from her urban cutting garden. Kelly has a great eye for design.

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